Speech Sentiment Analysis

Sentiment engine that listens to a conversation and extracts the sentiment out of it.

Mumbai

24 Views

Technologies Used

hp api

Project Team

Dilip Verma
Developer
Ankur Khera
Corporate Entrepreneur Developer

This team is looking for

Product Manager Investor
REQUEST TO JOIN

About

Customer Satisfaction is the key for the growth and survival of any business. Typically enterprises / businesses have Customer care Centers to help their customers instantly. One of the challenges businesses face is how do they quantify the satisfaction of their customers when they call them up. Traditionally IVRS Ratings have worked but it is manual and not every customer likes to fill it up. Our vision is to create an Automated system which listen to the conversation between the business and the customer and automatically extracts the sentiment out of the conversation. It gives a real time update to the businesses about their Agents and help them rectify on the fly and increase customer satisfaction. https://github.com/Dilip-Verma/hackathon

Comments