Technologies Used
Project Team
About
A web based service that helps retail business develop their customer relationships from customers to clients. It provides the opportunity for customers to set appointments with the submission of their Facebook link . Our service then selects items from the retail store best matched to the shopper based on their "Likes". Associates at the store will get a notification to prepare the items and have them waiting in a changing room along with a personalized greeting when they arrive. The service creates the opportunity for a relationship to develop through meaningful conversations with quality service. They can engage their customers afterwards with a rating survey via email, using spark pay, and send rewards upon feedback. Emails will contain a memorable topic from the appointment, a compliment on the articles purchased. Promotions will also be sent as articles related are in stock. The customer has become engaged, leading them to return as a client.
Comments
Michi Kono - 2491d
Claire Marsh - 2491d
David Talach - 2491d
scott lenhart - 2491d